Privacy Policy

Information We Collect About You

Information you disclose to us

We collect personal information that you voluntarily provide to us, such as the following:

• Personal Information: Your name, email address, phone number, and other contact details when you create an account, subscribe to our mailing list, or submit information using the "Contact Us" form.
• Transactional Information: Details of your interactions with DG Matrix services, including purchases and support inquiries.
• Any other personal information you provide.

Information we collect automatically

We may also collect certain information when you visit the Website, such as the following:

• Browser and Device Information: When you visit our Website, we will collect certain information that is automatically collected by most websites, such as information about your device and your browser. For example, we may receive device identifiers such as your IP address and MAC address, operating system type and version, and Internet browser type and version.
• Search Engine and Other Referrals: When a third party refers you to our Website, such as through your clicking on a link to our page from a Google search, we may receive some information about your device and your interaction with the referring site or content.
• Information Stored in Cookies, Pixels Web Beacons, and Other Similar Technologies: We and other third parties with whom we work may also use available web-based technologies to collect information about your use of our Website, such as cookies or web beacons. A "cookie" is a unique numeric code that is transferred to your device to track your interests and preferences and to recognize you as a return visitor. A "web beacon" is a transparent graphic image placed on a website, email, or advertisement that enables the monitoring of things such as user activity and site traffic. We use these and other similar technologies to collect information such as browser type, transactions and interactions, time spent on the online services, pages visited, referring URL, and other traffic and usage data. We may use this information to determine what features interest our users, revise our site features or operations, and as further described below. We and other parties that provide these technologies may also use these technologies to collect information about your online activities over time and across third-party websites or other online services. For more information, see the "Your Choices" section below.
• Information Collected in Connection with Analytics Technology: We may use various technologies to learn more about how visitors use our Website, such as Google Analytics. Google Analytics uses cookies to help us analyze how visitors use our Website. The information generated by the cookies about your use of our Website includes your IP address. If you so choose, you may be able to opt out by turning off cookies in the preferences settings in your browser. For more information on Google Analytics, including how Google Analytics collects, uses, and discloses information, refer to the following page: www.google.com/policies/privacy/partners/. We may also use other technologies to monitor your activities on our Website.

How We Use Your Information

DG Matrix may use your information for various purposes, including to:

• Provide, maintain, personalize, protect, and enhance our Website, products, and services.
• Process transactions and manage customer accounts.
• Communicate with you, including by responding to your inquiries, fulfilling your service-related messages, and promoting the Website.
• Strengthen security, detect fraud, and ensure compliance with legal obligations.
• Conduct research and analyze trends to enhance customer experience.
• Communicate with our contractors, service providers, and other third parties we use to support our organization and our Website.
• Operate, evaluate, debug, identify, and repair errors, effectuate functional enhancements.
• Understand how you use the Website, perform analytics, analyze, and report on usage and performance of our Website.
• Investigate and prevent unlawful activities and misuse of our Website.
• Perform legal and safety purposes, such as maintaining the safety, security, and integrity of our Website, other technology assets, operations, our research, and our organization and protecting the legal rights, property, safety, and security of us, our users, our employees, and others.
• Protect against malicious, deceptive, fraudulent, or illegal activity, and participating in any prosecution or enforcement of laws or agreements meant to prevent or punish such activity.
• Enforce our policies, terms of use, contracts, or other legal rights.
• Evaluate or participate in an actual or potential merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, including as part of bankruptcy, liquidation, or similar proceedings.
• Create aggregate or deidentified data, which will not be subject to this Policy and that we may use for any lawful purpose.
• Comply with law and legal obligations.
• Such other purposes as you may authorize or that we otherwise disclose.

Your Choices

You have control over your personal information, including:

• You may choose not to provide the personal information we request. However, not providing information we request may restrict your ability to use certain features of our Website.
• You may be able to restrict the collection of personal information or functionality through your device's operating system or by disabling cookies but doing so may prevent you from using the functionality of our Website.
• Some Internet browsers have a "do-not-track" feature that lets you tell websites that you do not want to have your online activities tracked. Currently, our Website does not respond to browser "do-not-track" signals. Other parties may collect personal information about your online activities over time and across different websites, applications, and other online products or services when you use our Website.