Last Updated: February 05, 2026
This DG Matrix Responsible AI Policy ("Policy") governs your use of our artificial intelligence and machine learning services, features, and functionalities, including third-party models (collectively referred to as "AI/ML Services"). This Policy supplements the DG Matrix Acceptable Use Policy.
You may not use, or allow others to use, DG Matrix AI/ML Services for any of the following purposes:
When using DG Matrix AI/ML Services for consequential decisions—those that may significantly affect an individual's rights, health, or safety—you are required to:
Consequential decisions include, but are not limited to:
Upon request, you must provide DG Matrix with information detailing how you intend to use our AI/ML Services and demonstrate compliance with this Policy.
You and your end users are fully responsible for:
Please note that DG Matrix AI/ML Services utilize probabilistic models that may occasionally produce inaccurate, biased, or inappropriate content.
It is your obligation to ensure that your use of DG Matrix AI/ML Services complies with all applicable laws, regulations, and industry standards, including AI-specific regulations such as the EU AI Act.
DG Matrix reserves the right to investigate and take appropriate action against any violations of this Policy, as outlined in our Acceptable Use Policy.
We are dedicated to fostering the safe, fair, and responsible use of AI/ML technologies.
For any questions about this Policy, please contact us at:
DG Matrix, Inc
Address: 951 Aviation Parkway, Suite 1000, Morrisville, NC 27560, United States
Email: info@dgmatrix.com
Website: www.dgmatrix.com